FAQ
Frequently Asked Questions
Your guide to hotel elite status and exclusive travel benefits
Getting Started
What is Award & Travel? +
Award & Travel is your premier source for hotel elite status memberships and hotel vouchers. We help travelers unlock premium hotel benefits and experiences without needing to complete traditional stay requirements or spend years building status.
Whether you're a frequent business traveler looking for consistent upgrades or planning a special vacation where you want VIP treatment, we provide legitimate pathways to elite hotel status and exclusive vouchers for luxury stays.
How does purchasing elite status work? +
We offer legitimate hotel elite memberships through authorized channels and partnerships. Here's how it works:
- Browse available programs: Choose from elite tiers across major hotel chains including Marriott, Hilton, Hyatt, IHG, and more
- Select your tier: Pick the elite level that matches your travel needs and budget
- Complete purchase: Secure checkout with instant confirmation
- Receive upgrade: Get your elite membership upgrade to all benefits
All memberships are legitimate and come with the full benefits package of that elite tier, including upgrades, bonus points, late checkout, and more.
Is this legal and legitimate? +
Yes, absolutely. All elite memberships and vouchers we offer are obtained through authorized channels, corporate partnerships, and legitimate status match/challenge programs. We do not engage in fraudulent account creation or terms of service violations.
Our elite memberships are done through legitimate methods and you'll receive the same treatment as any other elite member who earned their status through traditional stays.
Who should consider purchasing elite status? +
Hotel elite status is valuable for:
- Frequent travelers: Business travelers who want guaranteed perks without tracking stay requirements
- Vacation planners: Families or couples planning a special trip who want room upgrades and premium treatment
- New elite seekers: Travelers who want to experience elite benefits before committing to earning status traditionally
If you stay at hotels even 5-10 nights per year, the upgrades, breakfast credits, and late checkouts can easily justify the investment.
Elite Memberships
What hotel chains do you offer elite status for? +
We offer elite memberships across all major hotel loyalty programs, including:
- Marriott Bonvoy: Gold, Platinum, Titanium, and Ambassador Elite
- Hilton Honors: Gold and Diamond status
- World of Hyatt: Explorist and Globalist status
- IHG One Rewards: Platinum Elite
- Wyndham Rewards: Diamond status
- Radisson Rewards: Gold status
Each tier comes with its complete benefits package as defined by the hotel chain. Check our product pages for specific benefits at each level.
What benefits do I get with elite status? +
Benefits vary by hotel chain and tier, but typically include:
- Room upgrades: Complimentary upgrades to premium rooms, suites, or higher floor rooms (subject to availability)
- Late checkout: Extended checkout times, often up to 4pm
- Bonus points: Earn 25-75% more points on stays
- Free breakfast: Complimentary breakfast at many properties (especially with top-tier status)
- Lounge access: Access to executive lounges with food, drinks, and workspace
- Guaranteed availability: Room guarantees up to 48 hours before arrival
- Waived fees: No resort fees, no early departure fees at participating hotels
Higher tiers unlock more premium benefits. For example, Marriott Platinum offers lounge access and free breakfast, while Hilton Diamond includes space-available suite upgrades.
How long does the elite status last? +
Elite status duration varies by program and how it's obtained:
- Standard memberships: Most elite statuses are valid through the end of the calendar year in which they're granted, plus one additional year (e.g., purchased in 2026 = valid through December 31, 2027)
- Status matches: Initial match periods typically last 90 days, with the option to extend through qualifying activity
- Corporate status: Annual renewal based on the specific corporate agreement
We clearly indicate the validity period for each membership type in the product description before purchase.
Can I use the elite benefits immediately after purchase? +
In most cases, yes! Once we process your membership (typically within 48-72 hours), you can start using benefits right away. This means you can:
- Book stays and see your elite benefits reflected in the reservation
- Enjoy room upgrades, late checkout, and bonus points starting with your very next stay
- Access elite-only booking rates and promotions
We recommend waiting until we confirm the upgrade is done before making hotel reservations to ensure your status is properly linked to your account.
Will the hotel know I purchased my elite status? +
No. Your elite status is legitimate and indistinguishable from status earned through traditional stays. When you check in, the hotel staff only sees that you're an elite member—not how you obtained that status.
You'll be treated exactly the same as any other elite member. Front desk agents, concierge teams, and all hotel staff interact with you based solely on your current elite tier, which is displayed in their system.
Please do not let the hotel know the status or vouchers are purchased.
Can I have elite status with multiple hotel chains? +
Absolutely! Many of our customers maintain elite status across multiple hotel chains to ensure they always have benefits regardless of where they travel. There are no restrictions on holding multiple elite memberships simultaneously.
In fact, we offer bundle discounts for customers purchasing elite status in multiple programs. This is especially popular with frequent travelers who want flexibility across different hotel brands and destinations.
Hotel Vouchers
What are hotel vouchers and how do they work? +
Hotel vouchers are prepaid certificates that can be redeemed for hotel stays at specific properties or chains. They work similarly to gift certificates:
- Purchase: Buy vouchers at our website
- Receive: Get your voucher send to your account directly
- Redeem: Contact the hotel directly or use the voucher booking portal to redeem it
Vouchers often come with additional perks like room upgrades, resort credits, or complimentary breakfast depending on the property and voucher type.
Are there any restrictions on hotel vouchers? +
Voucher restrictions vary by property and voucher type. Common restrictions include:
- Blackout dates: Some vouchers can't be used during peak seasons, holidays, or special events
- Advance booking: Minimum advance notice requirements, typically 7-30 days
- Length of stay: Minimum or maximum night requirements
- Expiration dates: Vouchers must be used by a certain date, typically 6-12 months from purchase
- Non-transferable: Some vouchers must be used by the purchaser only
All restrictions are clearly disclosed on the voucher product page before purchase. We recommend reviewing these carefully and booking early to ensure availability.
Can I get a refund if I can't use my voucher? +
Refund policies:
Due to the nature of the products, we cannot retrieve the vochers so there is no return once the voucers are sent.
Do I earn hotel loyalty points when using vouchers? +
This depends on the voucher type and hotel policy:
- Most vouchers: Yes, you'll earn points and receive elite benefits as a normal paying guest
- Promotional vouchers: Some deeply discounted vouchers may not earn points or elite night credits
- Package deals: Points may be awarded on the base room rate only, not included amenities
We clearly indicate the points earning policy for each voucher. If maintaining your elite status or earning points is important, look for "points-eligible" vouchers in our catalog.
Can I combine a voucher with elite status benefits? +
Yes! This is one of the best strategies for maximum value. When you use a hotel voucher while holding elite status with that chain, you typically receive:
- Room upgrades based on your elite tier
- Late checkout privileges
- Complimentary breakfast (if your status includes it)
- Bonus points on the stay
- Access to executive lounges
Combining our vouchers with purchased elite status gives you luxury hotel experiences at a fraction of the normal cost—often 60-70% savings versus booking directly with elite benefits.
Account & Orders
How do I receive my elite membership upgrade? +
After purchasing elite status, we'll upgrade your account within 24-48 hours. The information will include:
- Your membership number for the hotel loyalty program
- Full name on the account
- Registered email
- Current membership level
In most cases, status activation is automatic. You simply need to log into your hotel loyalty account to verify the elite tier is showing correctly.
What if I already have a loyalty account with the hotel chain? +
Perfect! If you already have an existing loyalty account, we'll upgrade that account to elite status. During checkout, provide your existing membership number and we'll apply the elite tier directly to your account.
You'll keep all your existing points, stay history, and account details—you'll simply gain the benefits of elite status. This is ideal for travelers who have already been staying at the chain and want to unlock premium perks.
What payment methods do you accept? +
We accept all major payment methods for your convenience:
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- PayPal
- Apple Pay and Google Pay
- Wire transfer for large corporate orders, please contact us first
All transactions are processed through secure, encrypted payment gateways. We never store your complete credit card information on our servers.
Get in Touch
If you’ve got great products your making or looking to work with us then drop us a line.